They were pretty helpful and offered a lot of different service and advice. The oil change was definitely slower than I would have liked and they overstated a bit how low my brake pads were. I knew they were low and knew they needed to be changed, but they made it seem like there was no pad left. I decided to change them myself to save a bit and only one pad was very low, but not at the point of immediate failure like they said it could. I get they're trying to make business, but i think they were trying to make sure i had the service done without waiting too long. Overall I'd go back and recommend them, just make sure you've got a bit of knowledge about your car's maintenance level, as you should whenever you take your car in for service.